- Need Technical Assistance? ahma-psw@getvfairs.io
AHMA-PSW’s virtual conference on August 25 & 26 offers an amazing opportunity to engage, learn, and network. The 2-day conference has a solid curriculum that covers a wide array of professional and technical sessions, an interactive EXPO where you can visit and browse Exhibitor Booths, ask questions or make appointments via live chat to get information on great products and services. Get your skills sharpened as you participate in the scavenger hunt and compete with other attendees. The future of affordable housing is brighter as you take part in AHMA-PSW’s Virtual Conference. See you there!
| Day 1 - Wed, Aug 25th | Compliance AZ | Compliance CA | Property Management | Owner/ Agent | Maintenance | Supervisor | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 8:30am - 8:55am | Opening Comments | |||||||||||
| 9:00 am - 9:30 am | Industry Awards Presentation Videos | |||||||||||
| Session I 9:45am - 10: 45am |
Eviction Updates Denise Holliday |
Become versed on the legal requirements for evictions. Learn of the new Federal and State eviction updates, including the CDC Moratorium. | Processing Move-In Files to Minimize Vacancy Loss Anita Moseman |
Having issues not leasing vacancies fast enough? Applicants are turning down units? Come and learn strategies and tips on how to minimize your vacancy loss, while ensuring your next applicant is ready to move in. | Preparing for Inspections Alejandro Dominguez |
Are inspections getting to you? Learn how to prepare for any type of inspection that comes your way, including mortgage, insurance, REAC, unit owner, and more. | NAHMA Update Larry Keys Jr. |
Hear about NAHMA’s perspective on what to expect in Fall 2021 from the Biden Administration and Congress, including recent policy updates and potential impacts of legislative and regulatory affordable housing policy proposals. | Preparing for Inspections Alejandro Dominguez |
Are inspections getting to you? Learn how to prepare for any type of inspection that comes your way, including mortgage, insurance, REAC, Unit, Owner and more. | The State of the Insurance Market and How to Achieve the most Cost-Effective Results Megan Davidson |
If you feel that you have been at the mercy of rising insurance costs, this is the class for you. Facts about the reasons for the current hard market, insight on what you can control that will affect your claims experience, and the ultimate cost of your insurance and risk management programs will all be addressed. |
| Session II 11am - 12pm |
Properties with Layered Financing Evie Williams & Juan Bello |
Master how programs can be compliant with both HUD and IRS rules when there is more than one funding source. | Become a Master in Processing Certifications Angela Cisneros |
Learn how to be in compliance with CTCAC and HUD, while learning best practices to collect documentation from residents. Gain tips to effectively address issues in a timely manner, which will lead to a successful certification. | Interpreting Financial Reports for Site Staff Alicia Bramble |
Interpreting financial statements can sometimes be a daunting task, especially when you need to discern a few facts about your property in order to determine the financial position. This course will assist you with quick tips on reviewing financial statements such as the income statement, balance sheet, trial balance, and rent roll. In addition, you will learn how to calculate some key performance indicators that will ensure you know exactly where your property stands and what you can do to mitigate deficiencies moving forward. | Budget Based Rent Increase Mary Ellen McFarlane |
This course is an overview of how to submit a complete package for a Budget Based Rent Increase (BBRI). | Fair Housing for Maintenance Tracey Merrell |
This course will cover both California and federal fair housing laws, and is a must for maintenance personnel, technicians, porters and groundskeepers on residential rental property in California. Some of the key issues include the California and federal protected classes, disability requests relating to parking and assistance animals, maintenance team policies, maintenance requests, standardized response to an emergency and non-emergency, do’s and don’ts in handling the maintenance visit, recognizing & avoiding sexual harassment, record keeping, and other Fair Housing guidance. | Leadership: Post- Pandemic Griselda Arredondo & Mary Kashishian |
Now that we are resuming operations, how do you pick up where you left off? Hear from our experts on how to get back on track and lead your team again! |
| Session III 1:45 pm - 2: 45 pm |
Compliance Trivia Game Greg Cooper & Evie Williams |
Come have fun in this interactive session, while testing your knowledge in Compliance. |
Special Claims - How to Get Your Claim Approved |
Are your Special Claims coming back to you as incomplete or denied? Don’t leave any HUD money on the table! This interactive session will discuss the Special Claims process and how to get your claim approved on the first submission! | Property Management and Resident Services Best Practices for Eviction Prevention Kasey Archey & Anna Gwyn Simpson |
The goal of eviction prevention is continued housing stability. Learn the best practices for Property Management and Resident Services to successfully work with residents to identify why they are at risk of losing their housing. Gain the knowledge of how to implement a plan for immediate crisis and for prevention of future crisis. | Procurement Rules Pam Eggert |
What is Procurement? Join us to learn about the importance behind procurement rules and why it should be an important part of your organization’s internal control structure. Together we will review the basics of procurement, how to implement a policy that fits your organization, and how to ensure your organization is making the right decision as it relates to purchasing decisions. | Preventative Plumbing Maintenance Steven Linton |
Expand your knowledge in repairs for water heaters, water pressure valves, clean shower heads, unblock drains and sewer lines, and more! This class will teach you how to keep your property running smoothly, while saving money. | Budget Training 101 Cindy Ross |
Section 8 and PRAC budgeting revenue and expense overview. In this class, you will learn which expenses can be charged to the property’s operating budget, and which revenue sources must be recorded on a budget request. |
| 2:45pm - 3:30 pm | Visit Exhibit Hall / Vendor Raffles | |||||||||||
| Day 2 - Thurs, Aug 26 | Compliance AZ | Compliance CA | Property Management | Owner/ Agent | Maintenance | Supervisor | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Session IV 9:00am - 10:00am |
What Happens Now....? Greg Cooper & Juan Bello |
What does the new normal look like? Gain a better understanding of how operations have changed as a result of the pandemic. | CTCAC Update Shannon Nardinelli & Elizabeth Gutierrez |
Hear all about the 2021 CTCAC updates! | Best Ideas for Free and Low-Cost Service Programs Gwen Volk |
Not everyone is lucky enough to have a professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. You too can do quality programs without breaking the bank! Bring your ideas to share with the class. BONUS: Participants will receive access to Gwen’s “Best Ideas List” with more than 500 no-cost, low-cost programs and activities proven to be successful by your fellow affordable housing managers nationwide. Updated to include Ideas for Resident Engagement During COVID. | HUD Handbook Chapter 38 (Emergency / Disaster) HUD |
HUD will be giving a General Overview of the Disaster Requirements from HUD Handbook 4350.1 Chapter 38. We will review the expectations of properties located in a Presidentially Declared Disaster Area. Learn how to better prepare an Emergency Plan for properties with Special Populations. | Fire Alarm Inspection Compliance Jason Gomez |
Learn how to identify what fire life safety systems are tied to, your building’s fire alarm system, and best practices for staying compliant with your annual inspections and repairs. Join this informative deep dive into fire alarm panels, the different devices, and the various other fire life safety systems connected to it that also need annual inspections, like Elevator Recall, Magnetic Doors, Roll Down Doors, and how sprinklers tie into it. This training will cover the California State Compliance Code – NFPA72 that dictates what on the system must be checked and when. | Fair Housing: Investigating and Documenting Fair Housing Concerns Cheri Horbacz |
A resident makes a Fair Housing complaint on one of your properties, what do you do? How do you investigate the claim? How do you answer it? What happens next? This class will walk you through from the beginning to the closure of the complaint. |
| Session V 10:30am - 11:30am |
Calculating Income & Assets Anita Moseman |
Understand how the Federal stimulus can affect your income and asset calculations and participate in a round table with real- life scenarios. | Looking in the Future: How will audits be perform going forward? Q&A Session Armine Petrosyan & Shannon Nardinelli |
What does the future look like? How are owner/agents preparing to conduct business? As California returns to some normality, ask the panel questions on how “business” will resume and how audits will be conducted moving forward. | Best Practices In Communicating with Residents Gwen Volk |
Communication is a skill and an art - especially when it comes to having to communicate complicated and sometimes unpleasant realities to the resident of an affordable housing property. Participants will learn how to come out as an ally to residents, instead of an adversary – even to the ones that have a lot of "issues". | RAD for PRAC Cindy Ross |
This course is an overview of the RAD for PRAC program that allows owners with Section 202 Project Rental Assistance Contracts (PRACs) to convert from their original subsidy to the Section 8 program. | In House vs. Contracting Repairs George Silva |
Use a vendor? Or handle it "In House"? This class will help you with the many factors in considering which direction to take. Big job, little job, time constraints, and many more details can determine the best use of skills, time, and budget. Let's learn how to be more AWARE of each unique situation that can happen on any given day. | Performance Evaluation Debbie Atilano |
This class will provide you with valuable information and best practices to assist you in preparing productive performance evaluations. |
| Session VI 1:30pm - 3:00 pm |
Effective Preparedness for Low and No-Notice Events Chuck Lane, BluSky |
Emergency and disaster events that occur with little to no warning are some of the most challenging events to manage effectively and often have the greatest impacts to life safety and property. In this session, the presenter will share strategies and tips for developing effective emergency operations plans, operational annexes, and training programs that will benefit individuals and organizations in times of immediate need. Participants in this session will be able to describe challenges to current emergency planning efforts, identify best practices for training personnel, and discuss the challenges of response to low and no-notice events, as well as how to mitigate those same challenges. | ||||||||||
| 3:00pm - 3:30 pm | Closing Remarks | |||||||||||
